Terms and Conditions - Fulham Cleaners
Welcome to Fulham Cleaners. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before engaging our services.
1. Introduction
These Terms and Conditions govern your use of the services provided by Fulham Cleaners. By utilizing our services, you accept these terms in full. If you disagree with any part of these terms, you must not use our services.
2. Services Provided
Fulham Cleaners offers a range of cleaning services, including but not limited to:
- Residential cleaning
- Commercial cleaning
- Specialized garment cleaning
- Eco-friendly cleaning options
All services are performed by our trained and experienced staff, ensuring high-quality results.
3. Booking and Cancellations
Booking: Services can be booked online, via telephone, or in person. Upon booking, you will receive a confirmation with the details of your appointment.
Cancellation: If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Cancellations made within 24 hours may incur a fee.
4. Payment Terms
Payment for services is due upon completion. We accept various payment methods, including:
- Cash
- Credit/Debit Cards
- Online Payments
All prices are subject to change without prior notice. Additional services or special requests may incur extra charges.
5. Customer Obligations
As a customer, you agree to:
- Provide accurate and complete information when booking services.
- Ensure that your property is accessible at the scheduled time.
- Inform us of any specific requirements or areas that need special attention.
Failure to comply with these obligations may result in the cancellation of services or additional charges.
6. Liability
While Fulham Cleaners takes all necessary precautions to prevent damage, we are not liable for any loss or damage arising from the use of our services, except in cases of proven negligence or willful misconduct.
Customers are responsible for securing any valuables or fragile items before cleaning services commence.
7. Privacy Policy
Your privacy is important to us. We collect and use your personal information solely for the purpose of providing and improving our services. We do not share your information with third parties without your consent, except as required by law.
For detailed information, please refer to our separate Privacy Policy document.
8. Changes to Terms
Fulham Cleaners reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website or notifying you through other appropriate channels.
It is your responsibility to review these terms regularly to stay informed of any updates.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Fulham Cleaners operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the local courts.
10. Intellectual Property
All content provided by Fulham Cleaners, including text, graphics, logos, and images, is the property of Fulham Cleaners and is protected by applicable intellectual property laws. Unauthorized use of any content is strictly prohibited.
11. Termination
Fulham Cleaners may terminate or suspend services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms and Conditions.
Upon termination, all rights granted to you under these terms will cease, and you must promptly discontinue use of our services.
12. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid under any applicable law, such provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect and enforceable.
13. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Fulham Cleaners regarding the use of our services and supersede all prior agreements, understandings, or communications, whether written or oral.
14. Feedback and Complaints
We value your feedback and strive to provide the best possible service. If you have any complaints or suggestions, please contact us through the designated channels. We are committed to resolving any issues promptly and effectively.
15. Force Majeure
Fulham Cleaners shall not be liable for any failure to perform its obligations under these Terms and Conditions if such failure is caused by circumstances beyond its reasonable control, including but not limited to natural disasters, wars, terrorism, labor strikes, or governmental actions.
16. Amendments
Any amendments to these Terms and Conditions must be made in writing and signed by authorized representatives of both parties. Verbal agreements or modifications are not valid unless incorporated into a written agreement.
17. Assignment
You may not assign or transfer any of your rights or obligations under these Terms and Conditions without the prior written consent of Fulham Cleaners. Fulham Cleaners may assign these terms to any successor or affiliated entity without restriction.
18. Waiver
The failure of Fulham Cleaners to enforce any provision of these Terms and Conditions shall not constitute a waiver of its right to subsequently enforce that or any other provision.
19. Notices
All notices or other communications required or permitted under these Terms and Conditions shall be in writing and shall be deemed duly given when delivered personally, sent via email, or mailed by certified or registered mail, postage prepaid, to the addresses provided by the parties.
20. Contact Information
While this Terms and Conditions document does not include direct contact information, you may reach out to Fulham Cleaners through the appropriate channels provided during service engagement.
Thank you for choosing Fulham Cleaners. We are committed to delivering exceptional cleaning services with professionalism and dedication.
