Privacy Policy - Fulham Cleaners

Introduction

Welcome to Fulham Cleaners. Your privacy is of paramount importance to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services.

Information We Collect

We may collect various types of information to provide and improve our services to you. This includes:

Personal Information: Your name, address, email address, phone number, and other identifiable information.
Payment Information: Credit card details and billing information.
Order Information: Details about the products or services you purchase from us.
Technical Data: IP address, browser type, device information, and browsing behavior.
Communications: Any additional information you provide through communications with our support team.

How We Use Your Information

We utilize your information for the following purposes:

Service Delivery: To process and fulfill your orders efficiently.
Personalization: To tailor our services and communications to your preferences.
Improvement: To enhance our website, products, and services based on your feedback and usage patterns.
Communication: To send you updates, newsletters, and promotional materials, with your consent where required.
Security: To protect against fraudulent activities and ensure the security of our services.

Sharing Your Information

We may share your information with third parties under the following circumstances:

Service Providers: Trusted partners who assist us in operating our business and delivering services to you.
Legal Requirements: When required by law or in response to valid legal requests.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business assets.

We ensure that third parties are bound by appropriate confidentiality obligations and use your information only for the purposes we specify.

Data Security

Protecting your data is crucial to us. We implement a variety of security measures, including:

Encryption of sensitive information during transmission.
Secure storage solutions to prevent unauthorized access.
Regular security assessments and audits.
Access controls to limit data exposure to authorized personnel only.

Despite these measures, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Data Rights

You have certain rights regarding your personal data, including:

Access: Requesting copies of your personal information.
Rectification: Correcting any inaccurate or incomplete data.
Erasure: Requesting the deletion of your personal information under certain conditions.
Restriction of Processing: Limiting how we use your data.
Data Portability: Obtaining your data in a structured, commonly used format.
Objection: Opposing certain types of data processing.

To exercise these rights, please contact us through the designated channels as outlined in our terms of service.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. These tools help us understand how you interact with our site, remember your preferences, and provide personalized content.

You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your data to countries that may have different data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the Effective Date will be updated accordingly.

Effective Date

This Privacy Policy is effective as of April 27, 2024.